June Roundup & Success Business Attribute #3
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Photo by Ylanite Koppens: https://www.pexels.com/photo/summer-letter-cube-on-soil-1209611/
Summer snuck in and I seriously can’t believe that the month of June is pretty much over.
We are halfway through the year. Are you still on track with your goals for 2024? If not you still have plenty of time to refresh your thoughts around your goals and get back on track.
This month was all about focusing on the attributes that make successful businesses thrive. The first attribute was putting your customers first. Your customers are the reason why you are in business. No customers = now you work for a company and boss life is out the door.
I shudder to think 🙁
We have all been on the receiving end of poor customer service..think Spirit Airlines…oh you will need plenty of spirits to fly with them and patience. 🙂
Many times the first encounter you have with a company is with their front-line staff. In my post, I shared how Samantha Irwin from Kaizen Small Business Solutions shared her first hand poor customer service experience at a local store and how it resulted in her spending none of her money there. So let’s make sure that we give customers R.E.S.P.E.C.T. thanks Aretha.
The second attribute was having a clear vision & mission statement. I am sure for many of us those two words have caused much confusion. I know at one point it did for me. In my post, I shared that a vision statement has a long-term focus and it describes what the company would like to look like in the future. Additionally, a vision statement has a detailed defined plan of action attached to it. In contrast, a mission statement explains the goals, values, and objectives of a company. It tells a story of what your company does and why you do it.
Successful Business Attribute #3 is financial acumen. Successful business owners know what their numbers are and use that information to make informed decisions about their business. They take a proactive partnership approach toward their financial goals and as Warren Buffett once said,
“Accounting is the language of business.” Successful business owners understand that it takes a village to help them reach their goals.
Starbucks, Nike, (insert your favorite local business name here:) All these companies did not reach the peak of success by wishing and hoping that they would be successful. They recognized, and understood the 3 attributes of successful businesses. They took action to execute activities that would help them crush their goals and in the process are making a massive impact on the lives of their customers, employees and the world around them.
Now it is your turn!
Keep IT Sunny~
